Innovative Airlines 2012: #10 All Nippon Airways
DATE Last year’s Innovative Airlines ranking awarded All Nippon Airways (ANA) with a second place thanks to its ‘Inspiration of Japan’ cabin and service concept, the opening of a new international...
View ArticleInnovative Airlines 2012: #9 AirAsia
By Vivek Mayasandra, Take Flight Project DATE In 2001, when CEO Tony Fernandes bought AirAsia for a token MYR1 plus MYR40 million (USD 12.5mln) debt, it was a failing state-owned regional carrier with...
View ArticleInnovative Airlines 2012: #8 airBaltic
DATE Latvia-based airBaltic stands out as an airline whose innovations have been featured many times on airlinetrends.com. In recent years, the carrier has transformed from a point-to-point low-cost...
View ArticleInnovative Airlines 2012: #7 Virgin America
By Brian Pillsbury DATE Number 7 on our 2012 list of the world’s most innovative airlines is ‘no-frills chic’ carrier Virgin America. Easy to recognize thanks to its iconic cabin lighting and hip and...
View ArticleInnovative Airlines 2012: #6 Qatar Airways
By Vivek Mayasandra, Take Flight Project DATE With the Gulf Region having firmly anchored itself as a global aviation crossroads, it comes with little surprise that Qatar Airways is on our list of...
View ArticleInnovative Airlines 2012: #5 TAM
DATE Established in 1976 as a regional carrier, TAM has quickly become the flag-carrying airline of Brazil after the demise of Varig in 2006. TAM is currently in the process of merging with LAN from...
View ArticleInnovative Airlines 2012: #4 KLM
DATE In 4th place on our 2012 ranking of innovative airlines is KLM Royal Dutch Airlines. Part of Air France since 2004, the Dutch airline is the seventh largest airline in the world in terms of...
View ArticleInnovative Airlines 2012: #3 Delta Air Lines
By Brian Pillsbury DATE Delta Air Lines has again earned a top 5 finish on our ranking of most innovative airlines, thanks to a number of ongoing and innovative investments that, in Delta’s words,...
View ArticleInnovative Airlines 2012: #2 British Airways
By Brian Pillsbury DATE For the past several years, there was a sense that if things could go wrong for British Airways (BA), they usually did: A global financial crisis set against BA’s high exposure...
View ArticleInnovative Airlines 2012: #1 Korean Air
DATE Korean Air tops airlinetrends.com’s 2012 ranking of the world’s most innovative airlines. The flag carrier of the ‘Land of the Morning Calm’ has established itself as a major hub carrier for...
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At airlinetrends.com we are continuously on the lookout for innovative products and services launched by airlines around the world as they respond to changing customer needs and industry developments....
View ArticleEmirates offers parents in transit free use of baby strollers at its Dubai hub
By Raymond Kollau, airlinetrends.com DATE Airlines from the Gulf Region tend to make an extra effort to accommodate passengers travelling with young children. Witness for example Gulf Air’s Sky...
View ArticleIberia provides ground staff and cabin crew with iPads to improve customer...
By Raymond Kollau, airlinetrends.com DATE Following recent initiatives by British Airways, KLM, and SWISS, Spanish flag carrier Iberia has just announced it will equip its 600 pursors with iPads in...
View ArticleLong-haul low-cost carrier AirAsia X to offer kids-free ‘Quiet Zone’ onboard
By Raymond Kollau, airlinetrends.com DATE Two recent surveys conducted by TripAdvisor found that 40 percent of U.S. travellers said they would pay extra to sit in a designated quiet section of the...
View ArticleAirports evolve from ‘spaces of flow’ to destinations that connect people and...
By Hildegard Assies, UrbanRetail DATE Between 2010 and 2015 the size of the global airport retailing market is forecast to expand by 44.5 percent from to nearly USD 40 billion. In a time when downtown...
View ArticleDelta teams up with Westin Hotels for ‘Heavenly’ onboard amenities
By Raymond Kollau, airlinetrends.com DATE Delta Business Class customers will soon be able to have a more comfortable sleep as the airline has teamed up with Westin Hotels to create an in-flight...
View ArticlePassengers on Delta’s ‘Beta Plane’ can submit their ideas via Wi-Fi
By Raymond Kollau, airlinetrends.com DATE We have reported several times before how airlines and airports are teaming up with the general public in order to generate ideas for new products and...
View ArticleAir Canada’s new LCC – rouge – teams with Disney for customer service training
For more on the latest trends in airline hospitality, see our recent presentation at the 2013 Hamburg AIX Passenger Experience Conference. By Raymond Kollau, airlinetrends.com DATE The idea behind Air...
View ArticleHow new technologies are improving the onboard passenger experience
Airlinetrends.com is pleased to announce a new collaboration with Future Travel Experience at their upcoming FTE 2013 global event to be held in Las Vegas, 4-6 September 2013. Besides the ‘On The...
View Article10 most popular articles of the first half of 2013
DATE At airlinetrends.com we are constantly on the look-out for innovative products and services launched by airlines and airports around the world, as they respond to industry and consumer trends...
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